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Rider's Reviews

Rider's reviews

All testimonials from riders

To be honest, I would like to clarify the truth about our reviews and feedback system. Our team receives trip feedback directly from our clients through email, WhatsApp, and the feedback forms available on our website. After collecting and verifying these reviews, our IT team publishes them on our website.  In June 2026, we launched a new version of our official website to replace the previous version, which had been in use for many years. Since our company was established in 2010, we have operated several different versions of our website, typically upgrading to a new version every five years. Whenever a new website version is launched, our IT team must transfer all existing content, including customer reviews and feedback, from the old website to the new one. This migration process takes time, but all reviews published on our website originate from genuine feedback provided directly by our clients.

  • Jos & Monique … (not verified)

    Tue, 29 May 2012 - 02:18

    We are back in the flatlands, in Holland. We have wonderful memories of our trip in Vietnam, we are very happy about the holiday. This was the first time we were on a biking holiday and we were very impressed by the smooth organisation of Vietnam Backroads. We are very happy about every aspect of the holiday and don't know anything we are not happy - not even when we think very hard on it. To be specific we are very happy about: - the information before the trip (website, e-mails, adjustments on standard program). - the bikes were of high quality and well maintained. To be honest we were a bit worried about it in advance as it is so important for the quality of the trip. Even when the bike size was not correct for me on the first day it was solved the next day with a larger framesize. - the mechanical skills of Van and Trang. They continously optimized the bikes for us. - the routes and the maps by Van - they were really the backroads of Vietnam and we never had to bike on the busy and dangerous highways. The routes were easily adapted to the circumstances (longer or shorter trip). Combined with the mechanical skills this is for us the most unique features of this company. - the chosen hotels. The only hotel which fell al little out of tune was the one in Hanoi. - the information Trang gave to us about the history and culture of Vietnam. - the safe driving of Mr. Huang. In a way we were always happy to see him as we knew that he would have fresh water and fruits for us ready. During transfers we felt always very safe. One advice for booking the flight tickets: ask for the names as given in the pasports, since a change can cause problems at in checking for the flights. Another thing is that one request for not taking any more pictures of your guests should have been enough, and three requests is too many. We're happy to recommand your company to anyone who wants to cycle in Vietnam. We're certainly to return to your company one day to have another trip in Vietnam or Cambodia Best regards, 23 May 2012

  • Maaike party f… (not verified)

    Sat, 31 Mar 2012 - 02:04

    Thanks for your e-mail. We really enjoyed the trip! Bobby (as we called him) is a good guide and he knew where to go. Never been lost in the kampong! Your tour is really off the beaten track which we like! Good that you ask for recommendations because that will help your company. We all have cultural differences and people from Europe (like us) will appreciate other things than people from Vietnam or other Asian countries. I will list them: - we appreciate taking backroads where no tourists are (this is all done by your company) - we like the flexibility in distances on a day - bikes are ok - plenty of drinks available - Bobby is an honest guide and he calculated costs of diner etc very well! some advices from our side (do not take it personal) - drinking sugar cane is very good, but we prefer to drink it in the Kampong green instead of a busy street or a big empty restaurant - we value the authentic living style of the Vietnamese so we therefore like to sleep in the Kampong; e.g. home stay - we think you can make a lot of money by opening a small guest house at a nice spot in the Kampong. Just explore 5 to 10 rooms. Simple western breakfast (no buffet) with baguette, egg, orange juice, jam, butter and some yoghurt, make sure that it is clean. It can be very simple and keep the idilic spots of having hammocks, table and chair outside, just like the other people live. There aren't many hotels and the available hotels are more business style hotels which we don't like. They are too big, have no atmosphere and they are not in nature and the kampong.... - we prefer having lunch and dinner in small eateries, not in the big very empty restaurants offered in the tour. Let the tourists eat where the locals eat in the kampong with a nice view over the rice fields or palm plantations. make sure food is hygienic and it can be Vietnamese and simple. Do not offer complete chickens as they are too 'rough' for us. Thanks again Van and we will recommend your organization to our friends. 18 -19 - 20 Mar 2012

  • Shawn Davidson… (not verified)

    Sun, 26 Feb 2012 - 02:01

    This was a fantastic trip professional organized accommodating and fun. We strongly recommend this to anyone considering a bike trip. Thank you for the amazing time! 07 - 08 - 09 - 10 Feb 2012

  • JENNIFER HATCH… (not verified)

    Thu, 23 Feb 2012 - 02:03

    The restaurants were fantastic! Great food and refreshment. The guides were so nice and funny, they make everything very easy. We will recommend your tour to friends. The routes were amazing. Everything was fascinating. I love my ride. 07 - 08 - 09 - 10 Feb 2012

  • Graham Bridge … (not verified)

    Sat, 21 Jan 2012 - 14:37

    Well now I am back home, unpacked and have sorted myself out. My return trip from Hanoi was smooth sailing and I had no problems. I want to say that I had a most excellent trip and it went far beyond my expectations. In fact, I can confidently say that it was the best value, best organised and best run bicycle tour I have been on, and I have been on a few. I will have no hesitation in recommending most highly Vietnam Backroads to any of my friends and acquaintances. And I shall certainly tell them how flexible you are in meeting peoples' specific needs. I agree that to get a better Vietnam experience a three star hotel is better than a four star, and certainly most of the hotels you booked us into were very satisfactory. 13 Jan 2012

  • Don and I hope… (not verified)

    Sat, 21 Jan 2012 - 14:36

    The trip was fantastic, Van. Your choice of places to buy fruit, see sights and people, to eat in restaurants, and to interact with local population was exceptional. We appreciated your flexibility about length of rides and changing agendas to see sights or eat at more interesting restaurants. We enjoyed learning about the country and culture your perspective. The bike maintenance was impeccable, as were the bike refreshments. The bike equipment was high quality. We love the jerseys. Fantastic! Cycling Vietnam Backroads 13 Jan 2012

  • Christina and … (not verified)

    Fri, 20 Jan 2012 - 03:19

    The trip was fantastic, Van. Your choice of places to buy fruit, see sights and people, to eat in restaurants, and to interact with local population was exceptional. We appreciated your flexibility about length of rides and changing agendas to see sights or eat at more interesting restaurants. We enjoyed learning about the country and culture your perspective. The bike maintenance was impeccable, as were the bike refreshments. The bike equipment was high quality. We love the jerseys. Fantastic! Cycling Vietnam Backroads 13 Jan 2012. 

    Happy New Year. 

    Don and I hope we can ride with you again someday!

  • Dave family fr… (not verified)

    Sat, 14 Jan 2012 - 15:11

    Huy was a great guide – very knowledgeable and great sense of humor. He made sure that we had plenty of food and water and local treats. I would have preferred a different hotel uncomfortable beds, no windows, but did not affect our trip overall. I would recommend Vietnam Backroads and especially Huy! Megan: Huy was a great guide! He made the trip easy. His English is excellent and he is very knowledgeable on the history and culture of Vietnam, At some times he went a little too fast for me to keep up with but other than that it was a great four day trip! 2 - 5 Jan 2012

  • Sadly from UK (not verified)

    Fri, 9 Dec 2011 - 01:54

    I am back at my office desk now - sadly my holiday in Vietnam is over. I enjoyed it very much, though - and also enjoyed the bike trip through the Mekong Delta very much. Hung was a very good replacement for you - at least I can say we had lots of fun with him and he really showed us around the back roads. Everything was perfectly arranged, we were felt well, the hotels were all right - we loved the trip.  05 Dec 2011

    Best wishes from Germany.

  • Michael Jazwie… (not verified)

    Tue, 6 Dec 2011 - 14:53

    We arrived back home yesterday. Had a great time on our trip! Thank you for leaving the cycling jersey's for us at our hotel room in Chau Doc, we really appreciated those. We left our feedback form with Thai for the Vietnam portion of the trip. Overall we really enjoyed our experience. Both guides were great. Thai was extremely professional, educational and accommodating while we were there. Our guide in Cambodia, Po Leak, was maybe not as professional as Thai but was very informative, friendly, and helpful as well. The one thing that would have made the trip even better is if we were provided some kind of detailed map to follow along with where we came from and went every day that had descriptions about our destinations. I had a little trouble remembered where we were and where we were going each day because we went so many places in such a short time. Otherwise the trip was great and we will definitely recommend it to our friends. We also plan to write a review for you on Trip Adviser at some point in the next week or so to help promote Vietnam Backroads. 28 Nov 2011

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