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Rider's Reviews

Rider's reviews

All testimonials from riders

To be honest, I would like to clarify the truth about our reviews and feedback system. Our team receives trip feedback directly from our clients through email, WhatsApp, and the feedback forms available on our website. After collecting and verifying these reviews, our IT team publishes them on our website.  In June 2026, we launched a new version of our official website to replace the previous version, which had been in use for many years. Since our company was established in 2010, we have operated several different versions of our website, typically upgrading to a new version every five years. Whenever a new website version is launched, our IT team must transfer all existing content, including customer reviews and feedback, from the old website to the new one. This migration process takes time, but all reviews published on our website originate from genuine feedback provided directly by our clients.

  • Christine Mari… (not verified)

    Sat, 9 Apr 2016 - 13:44

    This was our first time in Vietnam and we had a great time - fantastic way to see the countryside. We definitely preferred local restaurants and back road sites (esp the coconut + processing plants). Our guide really made it special for the children in the group age 12. The amount of rice was satisfactory. Great routes, Loc was excellent with our 12 year old daughter - He organized kite flying and a boat trip. We chose to do the trip like this to avoid anything too touristy. Eating local food and fruits is the most enjoyable part! Not really worried about temples and museums but the coconut factory was very interesting. 28 - 29 - 30 - 31 Mar, 2016

  • Moira Clark gr… (not verified)

    Mon, 14 Mar 2016 - 14:47

    We have just returned to South Africa from our trip to your wonderful country. First off let me say that our cycle experience with your company was absolutely first class. From the very beginning, when we met Thang at the airport, to when we parted company with your Cambodian guide, Art Siem Reap airport we were treated so well. Let me start at the beginning. Our initial booking and all the subsequent hundreds of emails I sent were answered promptly and with exact information. Thang is an asset to your company. Everyone absolutely loved him. He has a super sense of humor, he is courteous, well informed and always helpful. We also appreciated that we had the other guides with us. They too always looked after us. The few times one of us got lost was sorted out quickly. Our cycles and helmets were perfect. The iced towels at the end of each section of our ride were such a nice touch and so welcomed as were the abundance of cool drinks, cold water and snacks. I would recommend your company to everyone and will write an article about our experience in one of our magazines. I will also write a reference on Trip Advisor. (please let me know if you have a link) Let me also say that we enjoyed it when you joined us on the trip. Please thank Thang for us. We won’t forget him. He is a fine young man. We realised how much went into planning this trip. The driver with the bikes was always there when we rode up sweating and in need of a rest. The driver of our bus and his little assistant were so pleasant and helpful. Please let them know we appreciated them so much. Some of our party, in fact only two, found Art a little difficult to understand and I think they wrote this in their assessment of him. I, personally think they were far too critical as I found Art a wonderful guide. He too was courteous, well informed and went out of his way to see that we were looked after. I recommend him highly. Please let him know that we enjoyed him as a guide. His tour of the Anghor Wat and the other temples was fantastic. We loved riding around in that area. The cycle ride on the wall of the dam was so beautiful and we have wonderful pictures of us cycling in that area. Van, thank you for all the planning that went into this trip. Thank you for giving us Thang and Art as guides and thank you for an amazing insight into your country and its people. If I have one criticism it will be that the litter all over is out of control and if both Vietnam and Cambodia want to promote tourism the governments must go on an all out campaign to get the communities to clean up their areas. The people involved in tourism should also get together to ensure that your government takes a strong stand on this. What a pity to spoil such a beautiful place. 06 Mar, 2016

  • Ed Dick Nancy … (not verified)

    Thu, 3 Mar 2016 - 14:31

    On behalf of myself and my family I would like to say thank you to you and your crew for making our holiday in Vietnam a success. The itinerary you planned for this trip, both the types of riding that we did and the activities involved, fit our needs perfectly - and Dat was an absolutely excellent guide - friendly, energetic, and both very knowledgeable and very helpful. When things didn't go quite perfectly (like when the hotel we were booked into in Nha Trang was closed) we correctly had complete confidence that things would work out. Overall, your support team took great care of us. Because of the ages and commitments of our boys, this was the trip of a lifetime - it will very probably be the last time we will ever have to be together on a holiday excursion like this. I am happy to say that we picked the right country, the right company to help us, and the right tour! As I said in my written evaluation, if anyone asks, it will be easy for me to recommend Vietnam as a destination and Vietnam Backroads as a tour company. I hope that it is alright to add a couple of thoughts. On your website I see that there are some pictures and videos of various tours. I have many pictures to go through from our trip. If you are interested, after I go through them I can send you five or six of ours that you can add to your collection if you wish. A year and a half ago, Nancy and I did a bike trip in Albania that was advertised as a UN World Heritage Site tour. (also an excellent adventure) In reflecting on your tour, I wonder whether you might wish to consider using a similar title to describe the tour we took. As we visited five UN world heritage sites (more than we saw in Albania), it would be a very accurate description and perhaps would draw more attention to the tour, at least for certain people. 10 - 23 Feb, 2016

  • Edmund Peter D… (not verified)

    Thu, 3 Mar 2016 - 14:30

    The tour was very good – an excellent way to see many parts of the country in a two week period. Dat was an exceptional guide. It is hard to think that that someone else could be better. He was very helpful in many ways, often doing more to help us than we would expect. The biggest problem we faced was arriving at the hotel and finding it closed during the Tet holiday. It was nice that things worked out as well as they did. If we were American, the tour value would be exceptional, but our Canadian dollar has fallen a lot in the last few months so I can only say good. For what we received, it was certainly reasonable. If someone else, asks me, I will recommend your company – especially it Dat is the guide. 10 - 23 Feb, 2016

  • Calvin Scott D… (not verified)

    Wed, 2 Mar 2016 - 14:29

    See 4 UNESCO World Heritage Sites Overall, I thought this trip was great! Dat was fantastic guide, friendly, helpful, professional – and did a great job of introducing us to Vietnamese culture through some legends, food and explaining about agriculture.. What would have been nice is if we had more days with definite goals (I like cycling from one landmark to another landmark) even though it is difficult to balance with showing us the variety in the country personally. I would have like to learn more about how to say words properly(sh) in Vietnamese and maybe more still about the culture/history but I think that the balance was probably good. 10 - 23 Feb, 2016

  • Diana Archange… (not verified)

    Thu, 7 Jan 2016 - 13:45

    Hi Vietnam Backroads, 

    Dat is an excellent bike guide. He is very informative helpful but not pushy at all. He clearly loves the Mekong and loves sharing it with people. He made sure we had a lots of different experiences- The different areas the route went through, the different food styles/restaurant styles and the different fruit that taught us to eat. We really like the route selection- road types as well as the culture types and culture types that we bikes through. We like not seeing foreigners while riding.26 - 27 - 28 - 29 Dec, 2015

  • Samantha fami… (not verified)

    Wed, 6 Jan 2016 - 15:08

    We enjoyed our tour very much. Our guide was very informative, we enjoyed stopping to look at scenery, fruit trees and see people making things. We loved tasting many fruits and foods. We liked the boat ride to floating markets. We appreciated the flexibility in the biking. 26 - 27 -28 Dec, 2015

  • Patrick Swift … (not verified)

    Tue, 5 Jan 2016 - 15:12

    Throughly enjoyed it. Dat was our excellent guide and I would recommend him to everyone. We was not have experienced true Vietnamese if we have taken a one day trip from HCMC or if we had stopped at age we towns, taken a boat trip. This trip showed us how people live, different culture belief, people in their daily lives. Beautiful landscapes and wonderful people. The truly memorial experience showed with excellent guide. 21 - 22 - 23 - 24 - 25 Dec, 2015

  • The McGroarty … (not verified)

    Sun, 1 Nov 2015 - 15:05

    I would just like to say a big thank you for an amazing tour on our recent visit to Vietnam. Dat was a fantastic guide and he really brought the trip to life with interesting talks as we cycled along, it really added a lot to our trip. The rest of the team were also great as well and made sure the journey was totally faultless. We will definitely do another trip with you when we visit Vietnam again, it was the most enjoyable part of our two weeks visit to the country. 22 - 23 - 24 Oct 2015 Thanks again.

  • Belinda Walker… (not verified)

    Mon, 13 Jul 2015 - 15:37

    We had a fabulous time and really appreciate the effort that was made to adjust our itinerary, as we were delayed 12hrs due to the volcano eruption in Bali. I have done a TripAdvisor comment and would recommend you to friends Thank you Belinda Walker July 4 - 5 - 6, 2015

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