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Rider's Reviews

Rider's reviews

All testimonials from riders

To be honest, I would like to clarify the truth about our reviews and feedback system. Our team receives trip feedback directly from our clients through email, WhatsApp, and the feedback forms available on our website. After collecting and verifying these reviews, our IT team publishes them on our website.  In June 2026, we launched a new version of our official website to replace the previous version, which had been in use for many years. Since our company was established in 2010, we have operated several different versions of our website, typically upgrading to a new version every five years. Whenever a new website version is launched, our IT team must transfer all existing content, including customer reviews and feedback, from the old website to the new one. This migration process takes time, but all reviews published on our website originate from genuine feedback provided directly by our clients.

  • Karen Dempsey … (not verified)

    Fri, 15 Mar 2019 - 03:49

    This was a great trip. We had a private booking for us - Mum and Dad and our kids 20yr and 16 yrs. We cycled 3 days. Day 1 was a slow start due a mix up with hotel pick up (my fault) so we did about 30 easy km. We drove out of HCM for about 2 hours before beginning. The cycling was mostly on concrete paths beside rivers and canals with small houses backing onto it. Although outside the main city it did not feel rural as we were beside houses the whole way - but it was interesting.Lots of stops on day 1 for drinks, to sample fruits and sugar cane drinks etc. We were delivered to a better than anticipated 5 star hotel on day 1. Our guide not only cycled with us but also collected us for dinner. We were keen to eat local so he sourced the restaurants and order for us - which really added to the experience. Day 2: it became clear that Cong our guide would really taylor the mix of cycling - sight seeing- pace to whatever we wanted. On day 2 we decided to cycle 50km in the morning and finish up by lunch as the forecast was for a hot afternoon. We started the morning with sightseeing at the floating markets - really good and a visit to local textile weavers. Cycled through lots of countryside and beautiful surprises like arriving at a school just on pick up time to watch the throng of motorbike pick ups for the school children and a hundred "hellos" form the kids who rarely have westerners in that area. A really special treat was a watermelon stop at Cong's grandparents home for a break. Day 3 my daughter was sick and again the flexibility of our guide was great. He re- arranged the day to have us taken to the Crane wetlands while the boys cycled there to meet us. We still enjoyed the boat ride through the wetlands and then opted for the van transfer to the final hotel. Similar to the review below there were many outstanding factors - great organisation and communication pre trip - flexible schedule and pace and length of cycling to suit. - nice bikes - good support vehicles. - good or very decent hotels - local food with a local guide to order and help us enjoy it. - great arrangements for sightseeing -our boats were aways waiting for us, everything was paid for and great commentary as we went. What could be better The daily plan was sometimes a little hard to elicit from Cong. This might be a language barrier. It would have been good to have a rough idea like "we are starting here, taking a break here, stopping to see this and then aiming for lunch at 1pm....." Even when we asked information was a little vague - but perhaps that's because things are flexible. The cycling was good. It was just right for us and I would label this as a sight seeing experience on bikes - not hard core cycling. But that was just what we wanted. It provided a unique way to get a glimpse beyond the standard tourist areas and we liked that. However it was not very rural. I had thought it would be more out in the countryside - but really we were mostly on canal paths with rural housing beside us and orcahrds fields behind the houses. That was OK 0 but different to what I had expected. However the attractions to sightsee were more that I expected - so I guess that balances. Sight seeing included the floating markets, textile weavers, fish farms, temples, rice factory, coconut candy, Crane wetlands and Memorials. There was more time in the Van than we expected as each day we drove out of the city to start and into the city to finish. The price. Similar to the comment below - it was a little pricey for Vietnam - but in the end I have to say I was happy to pay the price as it was a very good tour in a country where a lot of tourism is still emerging. So in this aspect it was very high level of service which is not easy to get outside resorts etc in Vietnam. I would definitely recommend the tour if you are looking for something like this. I also note that Vietnam Backroads also have some great full-on cycle tours if that is what you are after too. This one worked for us. We finished the tour and took a ferry to Phu Quoc for more of a resort break to finish off our holiday. A great mix. 02 - 03 - 04 - 05 Mar 2019 Hope this helps.

  • Karen Dempsey … (not verified)

    Fri, 15 Mar 2019 - 03:47

    Karen - Very interesting. A good mix of biking and visiting interesting places. Cong was evry flexible when my daughter got sick and changed our plans. Love trying new food, fruits, and the tours like floating market + stork pall. I would be good to know the day plan a bit more. like how for to ride, what will lunch be, how long in the bus. But everything else is wonderful. Grant Dempsey - Great way to see feel and taste rural Vietnam. Having a guide to explain various points of interest, communicate with locals and another food make the trip enjoyable and stress free. The various stop at tourist attractions are a great value and very informative. 02 - 03 - 04 - 05 Mar 2019

  • Finnian and Ge… (not verified)

    Mon, 25 Feb 2019 - 03:48

    George - All very well done. Dat was great. Although the English of the questionare could be improved. We will repeatedly late and still eotred for and not met at all with a negative attitude. Thoroughly enjoyable. Finnian - Our Tour guide Mr Dat was a fantastic guide, who know his English, history and knowledge every well. Very nice man and he was and very generous and hospitable. Love Vietnam and cycling is the best way to see it. 19 - 20 - 21 - 22 Feb 2019

  • Bart Warreyn … (not verified)

    Fri, 30 Nov 2018 - 03:25

    We took a private tour taking us from Ho Chi Minh City to Phu Quoc island. The first day took us from HCMC to Can Tho with +/- 45km of biking between Cai Lay and Vinh Long, along small roads through countryside villages and including two ferries. Basic lunch in a homestay. Luxurious but soulless overnight at Muong Thanh hotel. The second day started with a visit of Can Tho Cai Rong Floating Market by boat, followed by +/- 30 km of biking along small channels and rice fields to Thoi Lai (+/- 10°05'16.0"N 105°35'23.4"E). Basic lunch in a homestay. We continued by car to Chau Doc, visiting Bang Lang Stork Farm along the way. Very luxurious overnight at Victoria Nui Sam Lodge, on a hill overlooking the rice fields. Following day started with a boat tour past the Chau Doc fish farms and to the Cham muslim village (Đa Phước, 10°43'28.9"N 105°07'28.1"E). Then biking past lots of rice fields to the Tra Su nature reserve which we visited by boat. Lunch in a basic restaurant. Then by car to the Ba Chuc memorial, passing through Khmer-villages. Finally, further by car to Ha Tien with overnight at the River Hotel. The following morning, Vietnam Backroads agency arranged our taxi to the port as well as the hydrofoil tickets to Phu Quoc. Reasons for giving four stars : - The excellent way in which Kieu Lam from the agency communicated with us before the tour ; she was helpful, patient and flexible with our requests and planned this tour according to what we thought was important to see along the way. - Our excellent guide Cong. He took us along very nice paths, was always concerned about our safety and gave his explanations in good English. He never pushed us into buying things in souvenir stalls etc. (he rather bought some small stuff for us :-)) - Our excellent driver Loc who was always helpful with loading and unloading bikes, luggage,... driving in a really safe way (compared to most other Vietnamese drivers) and remaining remarkably calm even when chased by big honking buses driven by madmen. - The good quality of the hotels and dinners. - The beautiful landscapes and friendly people of Mekongdelta. Upon passing through small villages, everyone would shout "hello" at us, sometimes children would even run along for a bit. - The good quality of the bikes (helmet provided) So why not giving five stars ? - Price of this tour was really very high compared to the usual cost of travel in Vietnam. - Lunch locations/settings were rather basic. Unless you are on a tight budget, I can 200% recommend this agency. 18 - 19 - 20 - 21 Nov 2018

  • Trish Gerritse… (not verified)

    Mon, 19 Nov 2018 - 03:20

    I was very happy with the trip. Vien was a great guide and excellent company. He looked after us well. Nghia was an excellent driver and he also looked after us very well. I had a great time. 02 - 14 Nov, 2018

  • Jack Richards … (not verified)

    Sat, 12 May 2018 - 13:54

    It has been the best tour that we have done whilst in Vietnam. The guides were great! Very knowledgeable, friendly and attentive. The overall, trip was challenging but we felt extremely satisfied when we had finished. We would like to say a big thank you to our tour guides! We feel lucky to have had such an amazing time and to have seen the Vietnam that is rarely seen by many tourists. 02 - 03 - 04 May, 2018

  • Antony from England (not verified)

    Fri, 20 Apr 2018 - 13:22

    Just returned from 4 days cycling on the Mekong Delta with Mr Van. Above expectations. The guide was great fun, and looked after us. He knew of all the little paths and tracks with less traffic on them. We were plied with food, water, and the accommodation was good. Mr Van showed us the different plants and trees that were growing, and he constantly bought us fruit to try. The pace was easy but we cycled through an amazing variation of countrysides. Thanks guys for a great experience. 08 - 09 - 10 - 11 April, 2018

  • Mr/Mrs Irwin f… (not verified)

    Fri, 6 Apr 2018 - 13:38

    This was an amazing experience. The booking process was great with Van replying promptly to all emails. This company is very professionally run. Our tour guide Viet was very knowledgeable and showed us some amazing places that we were not aware of. This was not just a cycling tour but also a wonderful insight into the lives of the Vietnamese people. The amount of cycling each day is optional so if you are tired you can rest in the air conditioned van. I would recommend the upgrade accommodation as some of the hotels exceeded our expectation. Loc our driver ensured we had plenty of water and always greeted us with a smile. The food was plentiful and loved eating with local families. The village people were so friendly and greeted us everywhere with hello hello My husband and I are fit 60 year olds and would recommend this tour company. We are hoping to come back again another time to cycle Cambodia. Thanks Van, Viet, and Loc. 24 - 25 - 26 - 27 - 18 Mar, 2018

  • Joshua Coval f… (not verified)

    Wed, 4 Apr 2018 - 13:55

    Van's three-day cycle tour of the Mekong delta was a truly memorable way to experience a must-see part of SE Asia. We took our three daughters (ages 9-12) who would not be described as avid cyclists and they all had a great time. I truly can't imagine another way to see and experience the life of the people of the Mekong. We took many breaks to enjoy some of the best (freshly picked and cut) watermelon, mango, banana, and coconut of our lives. We got to meet many friendly people and see a wide range of ways of life in the Mekong. The cycling is quite easy -- we were almost exclusively on paved pathways -- and Van was extremely attentive at every point of the way... We loved the biking trip. It was one of highlights from our time in Vietnam. Hope to see you again one day-- you certainly will be seeing some of our friends in the years ahead! 24 - 25 - 26 Mar, 2018

  • Lisa family of… (not verified)

    Fri, 30 Mar 2018 - 13:53

    Mr Lam was really great guide and our driver Loc always helping out, really with drinks and very friendly. we will definitely be referring our friends and will recommend on Trip Advisor when we get home. Thank you so much for an excellent experience. 18 - 19 - 20 - 21 - 22 Mar, 2018

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