Rider's Reviews
To be honest, I would like to clarify the truth about our reviews and feedback system. Our team receives trip feedback directly from our clients through email, WhatsApp, and the feedback forms available on our website. After collecting and verifying these reviews, our IT team publishes them on our website. In June 2026, we launched a new version of our official website to replace the previous version, which had been in use for many years. Since our company was established in 2010, we have operated several different versions of our website, typically upgrading to a new version every five years. Whenever a new website version is launched, our IT team must transfer all existing content, including customer reviews and feedback, from the old website to the new one. This migration process takes time, but all reviews published on our website originate from genuine feedback provided directly by our clients.
























Dear Ms Quang,
We did a 4 day Mekong cycling trip with Dat, and thoroughly enjoyed every minute of it. Trip was well organised, nice hotels, good and plenty local food with lots of new experiences, good hard tail mountain bikes. Best of all though was Dat, who grew up in the area an thus knows it very well and willingly shared his knowledge. The cycling is certainly pleasant, and it’s hard to keep your eyes on the trail as there’s so much to see left and right. But having a perfect guide who can point out things that you’d otherwise miss, makes the trip special. Thanks again Dat for a wonderful 4 days! 04 - 05 - 06 - 07 June, 2013
Hi Ms Hue,
Many thanks for your email. We very much enjoyed the trip - and will certainly contact you if we plan another trip to Vietnam! I'm back in Europe now, missing Vietnamese weather, food and cycling! 12 - 15 May 2013
Best regards, Pieter
I will send through the…
I will send through the valuation form, very tired but wanted to send you a quick note to say how happy we all were with the trip. You and your staff did an amazing job organizing our cycling over 3 countries, 3 languages and all worked efficiently. Everyone had such a good time and I am sure I will get a few more to come back next year. Cycling Mekong Delta Vietnam Cycling Cambodia Thank you again, will be in touch. November 10, 2013 Leonie Leonie's group of 15 from Australia Cycling 10D/9N HCM - Mekong Delta - Phnom Penh - Siem Reap Overall your arrangement is very good. The back up, the food, the accommodation are all superb. And most of all the guide provided is excellent. He speak very good English, very knowledgeable, very easy to get along and very diplomatic. Great job, we definitely like to recommend to my friends. 21st - 30th April 2013 Tan Lye Hock party from Malaysia Cycling 10D/9N HCM - Mekong Delta - Phnom Penh - Siem Reap I took a rest when I choose Vietnam Backroads for myself and my team, but its the best from the internet. It turn out more than I expected and your guide Mr Thang is very professional and very knowledgeable. There is not a boring moment with him around. He made us feel very comfortable and we enjoyed our ride very much. The numerous coffee break is good and dinner is excellent. On behalf of my team, I would say "Big thank you" to Vietnam Backroads Bicycle Tours. 21st - 30th April 2013
All in all a brilliant trip and we hope to come back and do Laos
Yes - now safely back in the UK. Although there was some snow on the ground when we arrived home last weekend the temperature has just warmed up here and it is now slightly warmer than it was on our first day in Hanoi (17 degrees)!! We continued to have a great time on our Halong Bay cruise and were looked after well by your guide in Hanoi who also organised a final airport transfer for us. Mike and I have now reflected on the holiday and both of us were profoundly moved by the whole experience of Vietnam and Cambodia. In particular we found Vietnamese people to be very friendly and welcoming, the food amazing and the scenery spectacular and varied. We were delighted with the service we received from Vietnam Backroads right from the first contact with you through to the biking trip and the end in Hanoi. It is hard to be critical because we know how much effort you all put in and we feel the trip was really good value for money. Mike and I both think that the trip was even better because Van was with us. As the owner he was able to decide to give us even more out of the trip (e.g food stops) than perhaps Harry could decide on his own on a set budget. The bikes were great, well maintained and the team did everything for us including lending us gloves/sleeves! We went to some wonderful restaurants which we would never have found on our own and were amazed at the quality and quantity of food we were able to order within the package price (and more importantly Van/Harry would order for us which made life really easy and ensured we got to try local specialties). Similarly the drink stops were well organised and much more frequent than we anticipated and the unexpected fruit stops were great. The biking routes were brilliant and we felt we really got a chance to see the 'real' Vietnam. Finally, the team was very flexible in changing itinerary/hotels (e.g Hanoi) at short notice. It is very difficult to find areas for improvement....on a minor point the hotel we moved to in Hanoi, although set in a spectacular location, was a bit run down and unfortunately they had drained the swimming pool for the season. However this had no impact on the trip as the weather continued cloudy until we left! We can’t think of anything else we would change!! All in all a brilliant trip and we hope to come back and do Laos at some time with you. Please give our regards to Van and Harry and show them the attached pictures. We would recommend Vietnam Backroads to anyone travelling to Vietnam and if you are able to send us some of your new cycling shirts we would happily wear them as an advert for the company. 1st - 14th April 2013
Hi Ms Hue,
Yes - now safely back in the UK. Although there was some snow on the ground when we arrived home last weekend the temperature has just warmed up here and it is now slightly warmer than it was on our first day in Hanoi (17 degrees)!! We continued to have a great time on our Halong Bay cruise and were looked after well by your guide in Hanoi who also organised a final airport transfer for us. Mike and I have now reflected on the holiday and both of us were profoundly moved by the whole experience of Vietnam and Cambodia. In particular we found Vietnamese people to be very friendly and welcoming, the food amazing and the scenery spectacular and varied. We were delighted with the service we received from Vietnam Backroads right from the first contact with you through to the biking trip and the end in Hanoi. It is hard to be critical because we know how much effort you all put in and we feel the trip was really good value for money. Mike and I both think that the trip was even better because Van was with us. As the owner he was able to decide to give us even more out of the trip (e.g food stops) than perhaps Harry could decide on his own on a set budget. The bikes were great, well maintained and the team did everything for us including lending us gloves/sleeves! We went to some wonderful restaurants which we would never have found on our own and were amazed at the quality and quantity of food we were able to order within the package price (and more importantly Van/Harry would order for us which made life really easy and ensured we got to try local specialities). Similarly the drink stops were well organised and much more frequent than we anticipated and the unexpected fruit stops were great. The biking routes were brilliant and we felt we really got a chance to see the 'real' Vietnam. Finally, the team were very flexible in changing itinerary/hotels (e.g Hanoi) at short notice. It is very difficult to find areas for improvement....on a minor point the hotel we moved to in Hanoi, although set in a spectacular location, was a bit run down and unfortunately they had drained the swimming pool for the season. However this had no impact on the trip as the weather continued cloudy until we left! We cant think of anything else we would change!! All in all a brilliant trip and we hope to come back and do Laos at some time with you. Please give our regards to Van and Harry and show them the attached pictures. We would recommend Vietnam Backroads to anyone travelling to Vietnam and if you are able to send us some of your new cycling shirts we would happily wear them as an advert for the company. 1st - 14th April 2013.
Well-organized trip
Dear Miss Hue,
We want to thank your team at Vietnam Backroads, for a most enjoyable tour in April. Our guide "Buppy" (hope our spelling is right) was really great and our driver Duc. Everything was really good. Thank you for returning our money from the Duxton hotel. We will certainly recommend Vietnam Backroads as a great company to bike with. Maybe we will do another Backroads tour next year. 06 - 10 April 2013
Thank you again
Diane , David and Brendan
Hi Vietnam Backroads Bicycle Tours,
Mr Nghi is an excellent guide. He meets us every day with a smile and was available at all times. He’s an excellent cyclist and always ready for a hard & challenging ride. He was attentive to our needs and accommodating to special requests. Our driver Thao is also a very good driver, very safe and always prompt. He also kept the van very clean and supplied with drinks. The quality of the food choice overall was excellent. Some of our very best meals were arranged by Mr Nghi in small villages for our lunches and gave us a great insight into the culture. If we had any constructive feedback, maybe the van could sometimes be closer on long rides and maybe the guides could be supplied with modem mapping technology like GPS or smart phones, for the most efferent routing and use of time. This is one of the best trip we have ever taken and our first bike tour, and we are extremely happy with experience. We have many wonderful memories and photos. We would highly recommend Vietnam Backroads to our friends. We are already looking forward to our next trip with Vietnam Backroads. 24 Dec 2012 - 04 Jan 2013.
Hi Vietnam Backroad Adventures,
Thanks, this was amazing. I will rave about it. Now we have done the best bike trip in the world we can retire! Great variety of scenery. December 22, 2013 Walter Shepherd from Australia Biking 4D/3N Saigon - Mekong Delta - Phnom penh Good to hear from you. We are in HCMC today and will leave for MuiNe tomorrow. We stay at the The Luxe Hotel on 261-263 le Thanh Ton St. My wife expects to be needing size S. Would be great if you'd manage to bring one to the hotel. We had a great time cycling through the Mekong Delta. Hi Hue, We have found the shirt and short at the reception today, the are very beautiful and are a perfect memory of a very nice trip. Thank you very much. If friends of us plan to travel to Vietnam we will certainly advise them to organize a biking tour with your biking agency!2012
Would recommend your company to others
We had a most memorable time with Vietnam Backroads, we would do it again and certain would recommend your company to others. Here a few things we enjoyed as well as some other feedback. Hotels were great and trip organization was fantastic - this allowed us to focus more on the vacation/site-seeing aspect of the adventure Guides and drivers - wonderful people. The bikes in Cambodia were more comfortable than the bikes we used in Vietnam. Food was excellent but at times too much - we hate to waste food and we felt because of the large portions, we were wasting some of it. The guides in Cambodia would stop and educate us along the way about the culture, people, history, etc. The same thing occurred in Vietnam but not as much. Day to Day flexibility was perfect allowing us to ride at our own pace. We would have liked to stop at some of the smaller markets in remote towns, we missed some of those opportunities. Overall, the experience was excellent, we would love to do it again someday. Nov, 2012
Hello Hue,
We are back in the flatland, in Holland. We have wonderful memories of our trip in Vietnam, we are very happy about the holiday. This was the first time we were on a biking holiday and we were very impressed by the smooth organisation of Vietnam Backroads. We are very happy about every aspect of the holiday and don't know anything we are not happy - not even when we think very hard on it. To be specific we are very happy about: - the information before the trip (website, e-mails, adjustments on standard program). - the bikes were of high quality and well maintained. To be honest we were a bit worried about it in advance as it is so important for the quality of the trip. Even when the bike size was not correct for me on the first day it was solved the next day with a larger frame size. - the mechanical skills of Van and Trang. They continuously optimized the bikes for us. - the routes and the maps by Van - they were really the backroads of Vietnam and we never had to bike on the busy and dangerous highways. The routes were easily adapted to the circumstances (longer or shorter trip). Combined with the mechanical skills this is for us the most unique features of this company. - the chosen hotels. The only hotel which fell al little out of tune was the one in Hanoi. - the information Trang gave to us about the history and culture of Vietnam. - the safe driving of Mr. Huang. In a way we were always happy to see him as we knew that he would have fresh water and fruits for us ready. During transfers we felt always very safe. One advice for booking the flight tickets: ask for the names as given in the passports, since a change can cause problems at in checking for the flights. Another thing is that one request for not taking any more pictures of your guests should have been enough, and three requests is too many. We're happy to recommend your company to anyone who wants to cycle in Vietnam. We're certainly to return to your company one day to have another trip in Vietnam or Cambodia Best regards, 23 May 2012