Dear Van
Please find attached my feedback.  I am sorry it is not more constructive but really I have no criticisms.  For us we were very lucky as you we incredibly flexible and could be as there were just the two of us.  You have two converted bike tourers! As for value for money it is certainly not the cheapest trip but good value for what we do, the quality of equipment and for 2 comfortable hotels.  However payment is tricky!  I understand the need for a deposit but it was suprisingly difficult to do an international bank transfer. None the less I was more comfortable with doing that than supplying my card details.  Payment of the balance at the end would have been much easier to do with a card or knowing dollars was your preferred method of payment I would have taken dollars out in Cambodia and carried them with me.  So maybe some more info on that before the tour could have been helpful. Feb 2012

Anyway thank you again for a fantastic few days - a real highlight of the trip as a whole!  I hope it is ok but I suggested my biking friends from Cambodia get in touch if their tour is taking them through Saigon.  Video Clip

I took my 13 year old daughter on the trip, and she is not confident cyclist. Van took wonderful care of her, and after the first hour, I was not worried at all. The guides could not have been kinder or more helpful, answering our questions and telling us about the history and culture of Vietnam. It was a fantastic experience. 07 - 08 - 09 -10 Feb 2012

Thanks Van

The restaurants were fantastic! Great food and refreshment. The guides were so nice and funny, they make everything very easy. We will recommend your tour to friends. The routes were amazing. Everything was fasunating. I love my ride. 07 - 08 - 09 - 10 Feb 2012 Video Clip

Thanks you so much for the trip. Thanks Tan.

This was a fantastic trip professional organized accommodating and fun. We strongly recommend this to anyone considering a bike trip. Thank you for the amazing time! 07 - 08 - 09 - 10 Feb 2012

Nghi was a wonderful guide.

Hi Van,
The trip was fantastic, Van.  Your choice of places to buy fruit, see sights and people, to eat in restaurants, and to interact with local population was exceptional.  We appreciated your flexibility about length of rides and changing agendas to see sights or eat at more interesting restaurants. We enjoyed learning about the country and culture your  perspective. The bike maintenance was impeccable, as were the bike refreshments. The bike equipment was high quality. We love the jerseys. Fantastic!

Happy New Year. Don and I hope we can ride with you again someday! Biking Saifon to Hanoi Cycling Ho Chi Minh to Hanoi
 

Hello Van,

Well now I am back home, unpacked and have sorted myself out.  My return trip from Hanoi was smooth sailing and I had no problems. I want to say that I had a most excellent trip and it went far beyond my expectations. In fact, I can confidently say that it was the best value, best organised and best run bicycle tour I have been on, and I have been on a few. I will have no hesitation in recommending most highly Vietnam Backroads to any of my friends and acquaintances.  And I shall certainly tell them how flexible you are in meeting peoples' specific needs. I agree that to get a better Vietnam experience a three star hotel is better than a four star, and certainly most of the hotels you booked us into were very satisfactory.  13 Jan 2012  Biking Saigon to Hanoi Cycling Ho Chi Minh to Hanoi

Hi Van,
We had a great trip - our guide Thang was great,  everything went like clockwork  - we did a lot of eating of all sorts  of food we never would have tried on our own or known what to order as we told Thang we were interested in trying foods, he introduced us to iced coffee and we had one or two every day. The bikes were good, minivan driver excellent and as we expected our bums a little sore at end of day 3 but what we expected.
Our three days were excellent but I strongly suggest  you change the last night hotel. I tell you this as I also own my own business and feedback is important - I strongly think you need to change the hotel. We will write  good report on trip adviser and will recommend you to others as we did not see another westerner on the days we were on the bike as you promised.  16 Jan 2012
   
Happy new year

Hi Van,
we've just finished our a wonderful trip, and thoroughly enjoyed ourselves.  Thai and Mr Hoang looked after us beautifully, and the scenery was fantastic.  It was a great way to experience Vietnam.
Now, we are now keen to do a cycle tour (4 days/3 nights) in the Mekong Delta from 18 January to 21 January 2012. Trip started on 29 Dec 2011 and ended on 07 Jan 2012

With thanks

Hello Van,
we are now back in Vietnam and we met Janene and Kerry on Friday afternoon. On Saturday morning they flew to Con Dao Island and they will come back to stay with us on Tuesdsay. They then fly to Myanmar on Wednesday so they are very busy. They really enjoyed the motorbike trip. They talked alot about it and told us alot of good things that happened. They took many photos .... over one thousand. And yes they really enjoyed Long and his friend. They said that Long and his friend were very helpful and considerate drivers and leaders. They were always thinking about what they needed.

Thank you Van for organising this!!! I will certainly recommend your company to others. I might even need your help for another trip soon. Maybe we will have coffee sometime!! Video clips of Mekong Delta Motorcycle Tours
Cheers

See the itinerary : Mekong Delta Motorcycle Tours

Dear Van,
thanks for your mail. I am back at my office desk now - sadly my holiday in Vietnam is over. I enjoyed it very much, though - and also enjoyed the bike trip through the Mekong Delta very much. Hung was a very good replacement for you - at least I can say we had lots of fun with him and he really showed us around the backroads. Everything was perfectly arranged, we were felt well, the hotels were allright - we loved the trip.
 
Best wishes from Germany. 05 Dec 2011

For cyclists like us there should be regularly stop for drinks and cookies as well in the morning as in the afternoon. We enjoyed this trip very much, especially on the third day, it was beautiful day. The landscape was very beautiful. Both guides, Tan and Chi were very friendly and helpful. Video clips

A 6 day customized cycling trip from Chau Doc town to Phu Quoc Island. 12 Dec 2011

We arrived back home yesterday.  Had a great time on our trip!  Thank you for leaving the cycling jersey's for us at our hotel room in Chau Doc, we really appreciated those.
We left our feedback form with Thai for the Vietnam portion of the trip. Overall we really enjoyed our experience.  Both guides were great.  Thai was extremely professional, educational and accommodating while we were there.  Our guide in Cambodia, Po Leak, was maybe not as professional as Thai but was very informative, friendly, and helpful as well.  The one thing that would have made the trip even better is if we were provided some kind of detailed map to follow along with where we came from and went every day that had descriptions about our destinations.  I had a little trouble remembered where we were and where we were going each day because we went so many places in such a short time.
Otherwise the trip was great and we will definitely recommend it to our friends.  We also plan to write a review for you on Trip Adviser at some point in the next week or so to help promote Vietnam Backroads. 28 Nov 2011

Hi Van,
Thanks again for organising a great trip on the weekend, many good memories and photos will be taken back to Australia with Mary and Carolyn. Video Clip 29 Oct 2011

Hi Van,
Thanks for a wonderful bike trip to Mekong Delta. Excellent guide (Thai) was really good. We stopped many place of interesting. We enjoyed the trip very much will recommend this to our friends back home. 29 Oct 2011

For those of you guilty of being AP1 and AP2 Campus teachers, I will hopefully secrete all of my photographs temporarily on the M-drive, where you can then revisit a fuller pictorial montage of our weekend jaunt. Thank you again for helping to create a deeply memorable and laughter-filled weekend. May all of the bumps on your future road be small ones, with safe and steady travelling for the half term holiday.Video Clips 30 Oct 2011

Thanks again for an incredible trip across the Mekong Delta! The boat ride up the river to Phnom Penh yesterday was great, and we will be continuing on up to Siem Reap tomorrow. The bicycles and gear were top notch and in very good shape. The only thing I would make sure to either recommend people bring or provide extras if they need them are cycling gloves. 25 Oct 2011

We can't stop telling people how wonderful our trip with you was. The highlight for us was going to areas where they had never seen foreigners before and they were so happy to see us. It is a shame that you will not be guiding any more as we cannot imagine others taking charge as you give the full experience that people are  looking for. We highly recommend your company to all that will listen. Video Clips 29 Sep 2011

Anyone who thinks they have seen Vietnam by travelling on buses and trains hasn’t done more than scratch the surface. Van is the man when it comes to organisation, information, safety. I cannot recommend him and his company enough. He impressed us most with his care and attention to safety for our 13 year old daughter who is not a particularly experienced cyclist. Video Clips 17 july 2011

Hi Van, Thanks for the best 4 days we had in Vietnam ! we loved our tour and the enthusiasm you showed whilst guiding us. There is no way we could of seen the things we seen or done the things we did if we'd been on 4 wheels or even on foot...thanks mate. P.S. can you make sure you sort the weather out in Dalat if we come back :-)  Saigon to Nha Trang 4 days  Video Clip 05 Sep 2011

We would like to thank you for a great trip. When we think abount our holiday in Vietnam, the cycling trip through the Mekong Delta was one of the best memories! Route was very good and very nice landscapes. The small boats crossing the canals, and small bridges, were very good. Again, thank you for a very nice trip. We felt very comfortable and safe on the entire trip. video clips 17 April 2011