Cycling 10D/9N HCM - Mekong Delta - Phnom Penh - Siem Reap

Hi Van We have just returned to South Africa from our trip to your wonderful country. First off let me say that our cycle experience with your company was absolutely first class. From the very beginning, when we met Thang at the airport, to when we parted company with your Cambodian guide, Art, at Siem Reap airport we were treated so well. Let me start at the beginning. Our initial booking and all the subsequent hundreds of emails I sent were answered promptly and with exact information. Thang is an asset to your company. Everyone absolutely loved him. He has a super sense of humour, he is courteous, well informed and always helpful. We also appreciated that we had the other guides with us. They too always looked after us. The few times one of us got lost was sorted out quickly. Our cycles and helmets were perfect. The iced towels at the end of each section of our ride were such a nice touch and so welcomed as were the abundance of cool drinks, cold water and snacks. I would recommend your company to everyone and will write an article about our experience in one of our magazines. I will also write a reference on Trip Advisor. (please let me know if you have a link) Let me also say that we enjoyed it when you joined us on the trip. Please thank Thang for us. We won’t forget him. He is a fine young man. We realised how much went into planning this trip. The driver with the bikes was always there when we rode up sweating and in need of a rest. The driver of our bus and his little assistant were so pleasant and helpful. Please let them know we appreciated them so much. Some of our party, in fact only two, found Art a little difficult to understand and I think they wrote this in their assessment of him. I, personally think they were far too critical as I found Art a wonderful guide. He too was courteous, well informed and went out of his way to see that we were looked after. I recommend him highly. Please let him know that we enjoyed him as a guide. His tour of the Anghor Wat and the other temples was fantastic. We loved riding around in that area. The cycle ride on the wall of the dam was so beautiful and we have wonderful pictures of us cycling in that area. Van, thank you for all the planning that went into this trip. Thank you for giving us Thang and Art as guides and thank you for an amazing insight into your country and its people. If I have one criticism it will be that the litter all over is out of control and if both Vietnam and Cambodia want to promote tourism the governments must go on an all out campaign to get the communities to clean up their areas. The people involved in tourism should also get together to ensure that your government takes a strong stand on this. What a pity to spoil such a beautiful place. 06 Mar, 2016

10 Africans of Moira Clark party

Cycling 10D/9N HCM - Mekong Delta - Phnom Penh - Siem Reap

Hello there, We are both back home and into our normal work routines - our two weeks holiday flew by. The whole trip was very enjoyable, well organised and we would certainly recommend it. The two parts (Vietnam & Cambodia) were very different with the Mekong Delta providing the most rewarding part of the trip for me. The Cambodia part had some challenges but overall was still good. In Vietnam, Dat was a superb guide and riding with him was a great experience. He was enthusiastic and made a special effort to explain to us what we were looking at, helped us to engage with the local people and also found us a huge selection of fruit and snacks to try. I felt that he genuinely wanted to give us the best tour that he could and to show us as much as he could. He balanced his time between Tamar and us well and kept us all happy. The hotels were all OK – the Chau Doc Hotel was spectacular and (for us) it would have been good to have arrived a little earlier so that we could use the swimming pool and facilities. The only part of the Vietnam tour that we didn’t enjoy was the visit to the Khmer Rouge Killing Fields memorial. It is a painful and difficult topic and I understand why it was included but the town and the van ride to Ba Chuc was rather depressing and I would rather have spent the time doing another activity in the area. There is a much better memorial and museum just outside Phnom Penh and I suggest including this as part of the Cambodian trip instead. In Cambodia, our guide Chek was very focused on leading us from place to place – sometimes at a faster pace than we really wanted (I have a lot less photos from this part of the trip !). He was always polite but we both got the impression that he was less interested in showing us Cambodia and more interested in getting the kilometres completed. The van driver (Jon) seemed a lot more fun but unfortunately only had very limited English. There were still great moments such as the picnic under the sugar palms and the (unplanned?) visit to a pottery village at Kampong Chhang which were both real highlights. The boat trip across Tonle Sap was cancelled which apparently happens every dry season. We therefore had to spend 7 hours in the van driving the route instead – this was not a very good day and I strongly suggest that this part of the Cambodian trip is revisited during the dry season. After we found out that there was no boat trip we suggested that we could visit a floating village from Siem Reap. Chek checked with his office and arranged the trip but I am sure with a little more advance planning we could have had an even better day and visited some more out of the way places. Siem Reap is more of a tourist super highway than a back road so the end of the trip was very different to the start. The temples at Angkor are superb and Siem Reap has a very lively ‘backpacker’ nightlife which was good fun and it was a good way to finish. On a more serious note, Chek unfortunately had an accident towards the end of our first day in Siem Reap and had to have 6 stitches in his knee so he could not ride. I am very pleased to say that we saw him again on the last day and he was making a good recovery. The loss of our guide was handled very professionally. Chek found an alternate guide (Chouy) who was very good and made our next day visiting the temples very enjoyable - even if he was a bit shaky and slow on his bike at times. Our hotels in Cambodia were all fine without being great. I hope that this feedback is useful and feel free to ask for more details. We both hope that we can find a way to come back visit you all again soon. April 2, 2014 Yours, Nick and Jonathan

Nick and Jonathan from Canada

Cycling 10D/9N HCM - Mekong Delta - Phnom Penh - Siem Reap

Hi Van, We had a most memorable time with Vietnam Backroads, we would do it again and certain would recommend your company to others. Here a few things we enjoyed as well as some other feedback. Hotels were great and trip organization was fantastic - this allowed us to focus more on the vacation/site-seeing aspect of the adventure Guides and drivers - wonderful people. The bikes in Cambodia were more comfortable than the bikes we used in Vietnam. Food was excellent but at times too much - we hate to waste food and we felt because of the large portions, we were wasting some of it. The guides in Cambodia would stop and educate us along the way about the culture, people, history, etc. The same thing occurred in Vietnam but not as much. Day to Day flexibility was perfect allowing us to ride at our own pace. We would have liked to stop at some of the smaller markets in remote towns, we missed some of those opportunities. Overall, the experience was excellent, we would love to do it again someday.

Jason Kuczek and Sally from the US

Cycling 10D/9N HCM - Mekong Delta - Phnom Penh - Siem Reap

Hi Van I will send through the valuation form, very tired but wanted to send you a quick note to say how happy we all were with the trip. You and your staff did an amazing job organizing our cycling over 3 countries, 3 languages and all worked efficiently. Everyone had such a good time and I am sure I will get a few more to come back next year. Cycling Mekong Delta Vietnam Cycling Cambodia Thank you again, will be in touch. November 10, 2013 Leonie

Leonie's group of 15 from Australia

Cycling 10D/9N HCM - Mekong Delta - Phnom Penh - Siem Reap

Overall your arrangement is very good. The back up, the food, the accommodation are all superb. And most of all the guide provided is excellent. He speak very good English, very knowledgeable, very easy to get along and very diplomatic. Great job, we definitely like to recommend to my friends. 21st - 30th April 2013

Tan Lye Hock party from Malaysia

Cycling 10D/9N HCM - Mekong Delta - Phnom Penh - Siem Reap

I took a rest when I choose Vietnam Backroads for myself and my team, but its the best from the internet. It turn out more than I expected and your guide Mr Thang is very professional and very knowledgeable. There is not a boring moment with him around. He made us feel very comfortable and we enjoyed our ride very much. The numerous coffee break is good and dinner is excellent. On behalf of my team, I would say "Big thank you" to Vietnam Backroads Bicycle Tours. 21st - 30th April 2013

Chan from Malaysia

Cycling 10D/9N HCM - Mekong Delta - Phnom Penh - Siem Reap

Hi Van, We arrived back home yesterday. Had a great time on our trip! Thank you for leaving the cycling jersey's for us at our hotel room in Chau Doc, we really appreciated those. We left our feedback form with Thai for the Vietnam portion of the trip. Overall we really enjoyed our experience. Both guides were great. Thai was extremely professional, educational and accommodating while we were there. Our guide in Cambodia, Po Leak, was maybe not as professional as Thai but was very informative, friendly, and helpful as well. The one thing that would have made the trip even better is if we were provided some kind of detailed map to follow along with where we came from and went every day that had descriptions about our destinations. I had a little trouble remembered where we were and where we were going each day because we went so many places in such a short time. Otherwise the trip was great and we will definitely recommend it to our friends. We also plan to write a review for you on Trip Adviser at some point in the next week or so to help promote Vietnam Backroads. 28 Nov 2011

Michael Jazwiecki family from US