Private Policy

1. Purpose of collection of personal information
Our site: www.vietnamcyclingtours.com uses forms in which you give us contact information as following:
- Your name: …………………………………….
- Your address: ………………………………….
- Your email address: ……………………………………………..
- Your phone numbers: ……………………………………………..
So you can book your trips and travel services, request information and support. We use emails to communicate with you when responding to your inquiries. We also provide email links on our "contact" page to allow you to contact us directly. We will never give any information about you to others for any purpose. If you have been on one of our trips with old sites; vietnambackroads.com and mekongbiketours.com and have not keep in touched for along time. If you do not wish to receive such information or would like to modify your customer information, you can either: Send an email to info@vietnamcyclingtours.com - van@vietnamcyclingtours.com 

2. Managing and using your information
We use your information to provide you what we could offer
- Cycling tours
- Transportation
- Bike hire
- Bike maintenance
- Build a custom make bike
- Team to support your cycling adventure
- Related services 
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research,
statistical and survey purposes

This site is also contains links to other sites. Vietnam Backroads Company will not responsible for the privacy practices or the content of such Web sites. For more information on this subject, please see our terms and conditions. Our site uses cookies to gather information on online traffic. We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. We take the privacy of your personal information very seriously and we never sell or share your company/personal information to third parties.

3. Information storage and security management systems
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Your information may be stored in and will be deleted after your tours with us finished or stopping discussing about your tours. When we collect personal information from you, we follow generally accepted industry standards to protect the personal information submitted to us. Any information you provide will not be used for other commercial purposes. If you have any question ! Please, contact: van@vietnamcyclingtours.com

4. The company stored your personal information
- Company name: Vietnam Backroads Company Limited
- Add: 459/1 Tran Hung Dao St, Cau kho Ward, Dist 1, HCMC, Vietnam
- Email: info@vietnamcyclingtours.com - van@vietnamcyclingtours.com
- Tell: (+84 – 28) 3837 0532 – 3601 7671
- Fax: +84 – 28 1223 995175

5. Alter your personal, your customer information or opt-out of receiving communications from us as you wish!
Send us your requirements: info@vietnamcyclingtours.com then we‘ll send you information that you have requested with a link then the following options to and change or delete or clicking on the unsubscribe link. Your requirements will be confirmed then.

6. Cookies and Images
Our site uses cookies, private image PNG, GIF to provide service during your visit and to gather information on online traffic for Google Adwords, google analytics to previous visitors to our site. to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

7. Customer information security
Vietnam Backroads committed to absolute confidentiality under the policy of protection of personal information. The collection and using of information by each member shall be made only with the consent of the customer, except where otherwise provided for by law. Not allows to share/sell to other people/the third party. In case of hacking and your information had lost! The team of Vietnam Backroads have to inform this to the state/departments which in charge of solving this issue immediately.